Article Text

Download PDFPDF

The impact of hearing on communication
  1. Lisa Fook,
  2. Rosemary Morgan,
  3. Priya Sharma,
  4. Abel Adekoke,
  5. Christopher J Turnbull
  1. Department of Geriatric Medicine, Arrowepark Hospital, Upton Road, Wirral, Merseyside L69 5PE, UK
  1. Dr Morgan


The study was designed to assess the impact of hearing impairment on communication between older hospital patients and medical staff and to see whether intervention to improve hearing influences perceived communication. Structured interviews were held with 200 mentally alert elderly hospital in-patients before and after the introduction of voice amplifiers and acetate cards depicting a hearing problem. Prior to intervention 22% of patients rated communication with their doctor as poor or unsatisfactory. Following intervention there was a significant improvement (Chi-square p=0.006), with only 6% of patients reporting communication with their doctor as poor or unsatisfactory. Most of the patients who felt communication was unsatisfactory could not hear what was being said. We conclude that simple measures can improve the number of older patients hearing what their doctor says and improve their perception of communication with the hospital doctor.

  • communication
  • elderly
  • hearing
View Full Text

Statistics from


    Request Permissions

    If you wish to reuse any or all of this article please use the link below which will take you to the Copyright Clearance Center’s RightsLink service. You will be able to get a quick price and instant permission to reuse the content in many different ways.