Poor professionalism identified through investigation of unsolicited healthcare complaints
Walther N K A van Mook, Simone L Gorter, Wendy Kieboom, Miem G T H Castermans, Jeantine de Feijter, Willem S de Grave, Jan Harm Zwaveling, Lambert W T Schuwirth, Cees P M van der Vleuten
Postgraduate Medical Journal Aug 2012, 88 (1042) 443-450; DOI: 10.1136/postgradmedj-2011-130083